Legal Information

Any information about our products and services provided on the Website is for general information only. It does not constitute legal advice and does not take into account any individual circumstances. It may not reflect recent changes in the law. The High Court of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of the use of this website and the parties irrevocably agree to submit the jurisdiction of the High Court of England and Wales.

The information on the Website refers only to the law of England and Wales and is intended only for residents of England and Wales. Users should be aware that laws and regulations may be different outside England and Wales.

Detailed specialist advice should always be obtained from a suitably qualified lawyer before taking, or not taking, any action.

Disclaimers & Exclusion of Liability

Although care is taken to ensure that the information on the Website is accurate and up to date, we cannot accept any responsibility for any technical, editorial, typographical or other inaccuracies, mistakes or omissions. We enter into no express or implied conditions, warranties, terms or representations regarding the quality, accuracy or completeness of the information.

We exclude to the extent lawfully permitted all liability for loss or damage, whether direct, indirect or consequential (including, without limitation, loss suffered as a result of breach of these terms which is not a foreseeable consequence of the breach, lost profits, lost opportunity, lost business, loss of goodwill, loss of contracts, increased overheads or administrative expenses or management time) arising out of your use of or inability to use this Website, or from any information or omission contained in this Website.

We do not exclude our liability for death or personal injury arising from our negligence, our liability for fraudulent misrepresentation or any other liability which cannot be excluded or limited by law.

While we try to ensure that the Website is available 24 hours a day, we cannot guarantee this and will not be liable if for any reason the Website is unavailable at any time or for any period. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair, for reasons beyond our control or any other reason we consider to be appropriate in the circumstances. We shall have no liability in respect of any such suspension.

Except where specifically stated in respect of on-line products, nothing in these pages constitutes either an offer, or legal or other professional advice and by using this Website you confirm that you have not relied on any such content.

The Website may contain links to other websites not operated or controlled by us. If you use these links, you will leave the Website. These links are provided for convenience only and do not constitute any endorsement by us of the organisations promoted on the linked websites, their products or services.

We do not have any control over such linked websites or the content of them and cannot accept any responsibility for them.

Please note that although reasonable care is taken to ensure that the Website and the materials available from it are virus-free, we cannot accept responsibility for any viruses, worms, Trojan horses and other items of a destructive nature which may affect any material you download.

You may not misuse the Website (including, without limitation, by hacking, attempting to gain unauthorised access to the Website or any server on which the Website is stored, or by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful). You may not attack the Website via a denial of service attack or a distributed denial of service attack.

By breaching this provision you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website.

Intellectual Property

The intellectual property rights (including, without limitation, copyright and trade marks) in all material on the Website (including, without limitation, text, images and plans) are owned by us unless otherwise stated and your use of them is limited as set out below.

Except where otherwise stated, you are permitted to display the pages of the Website on your computer screen and print a reasonable number of unmodified copies of any of the pages of the Website for your own, non-commercial use. You may not change or delete any author attribution, trade mark, legend or copyright notice, and by printing or displaying the Website you do not acquire any rights in it.

Except as expressly permitted under copyright law, any other copying, modification, reproduction, permanent storage, repackaging, distribution, transmission or commercial exploitation of any of the material on the Website by any means without our prior written consent is prohibited. This applies to both the visual content of the Website and the source code.

You may create links to the Website but must not frame the Website on any other site nor may you create a link to any part of the Website other than the home page without our prior written consent.

Privacy Policy

Privacy & Security

Introduction

David Jones Solicitors, based in Llandudno, North Wales offer a broad range of legal services to small and medium-sized businesses and private individuals.

As an essential part of our business, we collect and manage client and non-client data. In doing so, we observe UK data protection legislation, and are committed to protecting and respecting clients’ and non-clients’ privacy and rights. We act as a “Data Controller” in respect of the information gathered and processed by us.

In order that you understand how we operate, we have developed this privacy notice which describes the ways in which we collect, manage, process, store and share information about you as a result of being our client, a prospective client or visitor to our website. The privacy notice also provides you with information about how you can have control over the use of your data.

If you have any comments or queries regarding our use of your data, please contact our Data Protection Officer at mail@davidjoneslaw.co.uk.

Alternatively, you can write to our Data Protection Officer at David Jones (Solicitors) Ltd, 22 Trinity Square, Llandudno, Conwy, LL30 23H.

What Information Do We Collect About You?

In general terms, we collect information about you so that we can:

Administer our contractual relationship with you, provide services and respond to enquiries

Enable business development including sending legal updates, publications and details to events

Process applications for employment

Deliver requested information to you about our services

Ensure the billing of any services and obtain payment

Process and respond to any complaints

Enable us to meet our legal and other regulatory obligations imposed on us

The information that we need for these purposes is known as your “personal data”. This includes for example your name, home address, e-mail address, telephone and other contact numbers and financial information. We collect this in a number of different ways. For example, you may provide this data to us directly, online or over the telephone, or when corresponding with us by letter/e-mail.

We do not purposely collect ‘cookies’ or use any information which may be gathered by cookies.

How Will We Use the Information?

We use the data collected from you for the specific purposes listed in the table below. Please note that this table also explains:

The legal basis for processing your data, linked to each processing purpose; and

In what circumstances your data will be shared with a third party organisation.

Purpose for processing data	Legal basis for processing data	Third party organisations with whom data may be shared
To administer our relationship with you, provide services and respond to enquiries.	To meet the requirements of a contract.	Experts and Barristers required to work on your matter. Medical experts, private investigators, healthcare professionals, social and welfare organisations. Courts and Tribunals, Regulatory Authorities (e.g. SRA), credit reference agencies, property search companies, insurers, property agents, brokers, lenders and other Solicitors involved in your transaction.
To ensure the billing of any procured services by you and obtain payment.	To meet the requirements of a contract.	Government VAT and tax inspectors, external auditors, internal auditors.
To communicate with you about legal updates, breaking news, newsletters and event invitations which are relevant to your interests and in line with your preferences.	To seek explicit consent prior to sending individuals the information and in line with preferences.	None.
To provide enquirers support by telephone – to include recording conversations for monitoring and quality purposes.	To fulfil contractual obligations this includes taking action before entering into a contract.	None.
To process and respond to complaints.	To meet a legal obligation.	Regulatory Authorities e.g. The Solicitors Regulation Authority or Legal Ombudsman Service.
To ensure the firms offices and its stored information is secure we use CCTV services and internet security providers.	To meet the requirements of a contract.	CCTV service providers and internet security providers.
To conduct human resource administration to include assessing suitability, eligibility and/or fitness work.	To fulfil contractual obligations this includes taking action before entering into a contract.	Disclosure and Barring Service.

Your Rights

Under the terms of data protection legislation, you have the following rights as a result of using our website or our services:

Right To Be Informed

This privacy notice fulfils our obligation to tell you about the ways in which we use your information as a result of using our website or our services.

Right To Access

As a client of the firm you have the right to ask for a copy of any personal data that we hold about you. This is known as a “Subject Access Request”. Except in exceptional circumstances (which we would discuss and agree with you in advance), you can obtain this information at no cost. We will send you a copy of the information within 30 days of your request.

To make a Subject Access Request please write to David Jones (Solicitors) Ltd, 22 Trinity Square, Llandudno, Conwy, LL30 2RH.

Right to Rectification

If any of the information that we hold about you is inaccurate, you can either:

Contact our Data Protection Officer at David Jones (Solicitors) Ltd, 22 Trinity Square, Llandudno, Conwy, LL30 2RH

Right To Be Forgotten

From 25 May 2018, you can ask that we erase all personal information that we hold about you. Where it is appropriate that we comply, your request will be fully actioned within 30 days. For further information, please contact 01492 874336 alternatively, please contact our Data Protection Officer at David Jones (Solicitors) Ltd, 22 Trinity Square, Llandudno, Conwy, LL30 2RH or via e-mail at mail@davidjoneslaw.co.uk.

Right To Object

You have the right to object to:

The continued use of your data for any purpose listed above for which consent is identified as the lawful basis for processing i.e. you have the right to withdraw your consent at any time.

The continued use of your data for any purpose listed above for which the lawful basis of processing is that it has been deemed legitimate.

Right To Restrict Processing

If you wish us to restrict the use of your data because (i) you think it is inaccurate but this will take time to validate, (ii) you believe our data processing is unlawful but you do not want your data erased, (iii) you want us to retain your data in order to establish, exercise or defend a legal claim, or (iv) you wish to object to the processing of your data, but we have yet to determine whether this is appropriate, please contact our Data Protection Officer at David Jones (Solicitors) Ltd, 22 Trinity Square, Llandudno, Conwy, LL30 2RH or via e-mail at mail@davidjoneslaw.co.uk.

Is The Processing Of Information Likely To Cause Individuals To Object Or Complain?

David Jones Solicitors is not aware of any justifiable reasons that would constitute a legitimate reason for objecting or complaining about the way we process or control information.

How Long Will We Retain Information For?

We will typically retain information for a period of seven years after the end of our business relationship with you or the end of your matter whichever is later (except in matters concerning Wills for which it is twelve years). This is due to regulatory reasons and to ensure our business records are adequate to maintain the requisite levels of insurance to protect our clients and non-clients.

Overseas Transfers

None of the information that we collect, process or store is transferred outside of the European Economic Area (EEA).

Data Privacy And Security

We maintain a comprehensive data management work programme, which includes processes for ensuring that data protection is a key consideration of all new and existing IT systems that hold personal data. Where any concerns, risks or issues are identified, we conduct relevant impact assessments in order to determine any actions that are necessary to ensure optimum privacy.

We also maintain an active information security work programme which seeks to protect the availability, confidentiality and integrity of all physical and information assets. Specifically, this helps us to:

Protect against potential breaches of confidentiality;

Ensure all IT facilities are protected against damage, loss or misuse;

Increase awareness and understanding of the requirements of information security, and the responsibility of our colleagues to protect the confidentiality and integrity of the information that they handle; and

Ensure the optimum security of our website.

You have the right to lodge a complaint with The Information Commissioner’s Office who may be contacted at Wycliffe House, Water Lane, Wilmslow, SK9 5AF or https://ico.org.uk.