We are committed to providing our clients with the best service possible. We don't just assume they are satisfied we ask them! Every client is sent a client satisfaction questionnaire at the end of each matter.  

“Overall I was very satisfied with all aspects of my experience of dealing with the firm of David Jones”  

“Excellent” Mr & Mrs J.  

“Spoke in language I could understand….with evident relish for the challenge” Mrs C.  

“Very professional and easy to talk to”   “Smart, efficient, professional and friendly” Mrs M.  

“Knowledgeable and professional. He gave us good advice and guidance. We felt confident dealing with everyone” Mr & Mrs P.  

“10 out of 10” Mrs R.  

“Professional, informative, courteous and timely” Miss B.  

“Telephones always answered promptly” Mr F.  

“Polite helpful and gained my confidence. Good listener” Mrs P.  

“Attentive and positive. First class” Mr & Mrs K.

We also ask their views on our premises.....

“The waiting and reception area was pleasant and relaxing. The meeting room was more formal and suitable for the purpose”  

“Light and airy building with tea/coffee always on offer” Mrs C.  

“Quiet, discreet and very professional” Mrs D.  

“I was impressed with the outside of the building and the garden” Mr L  

“Easy to negotiate—relaxed (no ‘stuffiness’ or ‘airs and graces’)” Mrs F.  

“Clean, clutter free and business like” Mrs R